At Cute Cats Kittens, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we offer a return and refund policy to make things right.
Return Policy: You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original packaging.
Refund Policy: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges: If you received a defective or damaged item, we will gladly exchange it for the same product.
Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us: If you have any questions about our return and refund policy, please do not hesitate to contact us at cutecatskittens.com@gmail.com
This policy is effective as of 01/01/2023.