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Help centre

Knowledge Base

Find simple instructions for publishing, post formats, account tools and community features.

Getting started

3 guides

Create an account or sign in

Use the account or sign-in link in the site header. After signing in, open My Account to manage your profile, saved posts, followed topics and submissions.

Find content

Browse the homepage, categories, topics, Events and Classified Ads. Use site search to find posts by title or keyword.

Open My Account

My Account contains your personalised feed, recent activity, saved posts, your submissions, content preferences, profile details and account settings.

Submitting a post

3 guides

Submit a new post

Open Submit a Post, enter a title and content, choose a category and post format, add the format-specific information, then submit. Your post may be held for review before publication.

Choose a featured image

Upload a clear image that represents the post. It is used on homepage cards, category pages and social previews. Video posts may automatically use a thumbnail supplied by the video platform.

Check your submissions

Open My Account and select My Posts to see published, pending and draft submissions.

Post formats

10 guides

Text

Use Text for a normal article or story. Add the full article in the content field and optionally include a featured image.

Image

Use Image when the picture is the main content. Upload a featured image and add a caption or explanation in the content field.

Video

Paste a supported YouTube, TikTok, Facebook or Instagram video URL. The theme embeds the player and may import the platform thumbnail. On homepage cards, clicking the thumbnail opens the vertical video viewer.

Link

Use Link to share an external webpage. Enter the destination URL and explain why it is useful or interesting.

Quiz

Add a question, possible answers and the correct answer. Visitors can choose an answer and see their result.

Poll

Add a poll question and answer choices. Visitors vote once and can see the current results.

Ranked List

Add each ranked item using the separate Item name and Description fields. An image can be attached to each item. Select Add more items to create the next ranked entry; the form order becomes the published ranking.

Before / After

Upload the before and after images and add context explaining the change. The published post presents the two states together.

Classified Ad

Enter the item details, price, location and contact information. Published ads also appear in the Classified Ads directory.

Event

Enter the event start and end time, location and relevant details. Published events appear in the Events directory and are ordered by date.

Community features

4 guides

Save a post

Select the bookmark or Save control on a post. Find it later under Saved in My Account.

Follow an author or topic

Use Follow on an author profile or topic page. Followed content helps shape your personalised feed and can be managed under Content Preferences.

React, comment and share

Use reaction buttons to respond quickly, the comment form to join the discussion and the share controls to send a post to another service.

Hide, mute or report content

Use the content controls when a post is not relevant or may violate site rules. Hidden and muted preferences can be reviewed from My Account.

Video viewer

3 guides

Open the video viewer

On the homepage or another post listing, select the featured image of a Video-format post. The video opens in a full-screen vertical viewer.

Move between videos

Swipe or scroll down for the next video and up for the previous video. On desktop, the Up and Down arrow keys also work.

Close or open the complete post

Use the close button or Escape to leave the viewer. Select the post title or complete-story link to open the normal post page.

Courses and learning

5 guides

Browse and enroll in a course

Open the Courses page, choose a course and select Enroll. Free courses enroll immediately. Paid courses can redirect to the configured purchase page.

Continue an enrolled course

Open My Account and select the Courses tab, or open My Courses. Your unfinished courses show their current completion percentage and a Continue learning button.

Complete lessons and track progress

Open each lesson and select Mark as complete. The course progress bar updates as lessons and required quizzes are completed.

Take and retake a course quiz

Choose one answer for every question and select Submit Quiz. Incorrect selected answers are highlighted in red. Quizzes allow another attempt unless the course administrator changes that behavior.

Finish a course

A course is marked Completed when all required lessons and quizzes are complete. Completed courses display a badge on the Courses page and move to Finished courses in My Account.

Account and SMS login

2 guides

Log in or register by SMS

Select Login or My Account while logged out, enter your mobile number and request an SMS code. The phone field is replaced by the verification-code field. Enter the code to log in or create a Subscriber account, then return to the page you were viewing.

Why is no name requested during registration?

SMS registration needs only a verified phone number. New accounts receive an automatic Member name based on the final four digits of the number. The profile can be edited later.

Recipes and cooking

4 guides

Create a Recipe post

Create or edit a post, choose the Recipe format and complete the Recipe details panel. The featured image becomes the main recipe image. Add summary, author, times, servings, yield, course, cuisine, difficulty, keywords, cost, video, grouped ingredients, grouped instructions, equipment, notes and nutrition.

Enter grouped ingredients and metric values

Use [Group name] on its own line. Enter each ingredient as: amount | unit | ingredient | note | metric amount | metric unit | optional URL. Metric values enable the Original/Metric selector, and quantities scale when readers change servings.

Enter instruction groups, images, videos and tips

Use [Group name] on its own line. Enter each step as: instruction | attachment ID | video URL | tip. Readers can check off steps, view media and use Cook mode.

Use servings, Cook mode, saving and printing

Readers can adjust servings, switch measurement systems, check ingredients and steps, save recipes, open a distraction-free Cook mode and print only the Recipe card. Logged-in saves use the WordPress account; logged-out saves use the browser.

Common questions

3 guides

Why is my submission not visible yet?

New submissions may require administrator review. Check My Posts for its current status.

Why did an embedded video not appear?

Confirm that the post is public and that its URL comes from a supported provider. Private, removed or region-restricted posts may not provide an embed.

Why is an uploaded image rejected?

Use a standard JPG, PNG, GIF or WebP file within the site upload-size limit. Very large or unsupported files may be rejected.

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